Are you uncertain about your healthcare needs? Phone 1177 for advice. In case of a life threatening condition, phone 112.
When should you book an appointment with your GP clinic?
If you have a long-term problem with pain that doesn’t pass, need to be placed on sick leave or renew a prescription, then you should contact your GP clinic instead. If you have a back, neck or hip injury, then please contact your GP clinic or go to the hospital if it is an emergency.
Important things to keep in mind
- Do you have problems with a respiratory infection?
Then you can book an appointment at Uppsala Närakut via 1177.se. Read more about how to do this in the questions and answers section further down on the page. - Are you or your child suspected of having measles or chickenpox?
Please ring the bell. Wait outside. We will come to you. - Acute injury to an arm or leg? We can help those who are 15 years of age or older, otherwise please contact the children’s hospital.
- Always come to the clinic on your own. Children may only be accompanied by one parent or guardian.
- Take a valid form of ID with you, EU card or LMA card. We need to know who you are so that we can help you.
- A new assessment is always carried out. To determine what care is needed, we always carry out a new assessment of your condition upon arrival. The most acute conditions will receive care first.
- The wait time varies. The amount of time you will need to wait depends on our current case load and where help is most urgently needed.
When you attend the emergency clinic
- Go up to the 6th floor and take a queue number
We understand that a visit to the emergency care clinic may be stressful and it is difficult to wait and not quite know when it will be your turn. We must continuously prioritise. - Wait for your turn
Naturally, we will do all we can to help you just as fast as we can. If you come to the clinic with acute chest pain, then please go directly to reception. - When it’s your turn
Go to reception and register. If you need to wait again, then you will be given a digital queue number where you see how many patients are before you. Due to limited space, please wait outside or in the large foyer at Dragarbrunnsgatan 70 until there is one number before you. At that time, you are welcome back to the clinic.
How to find us
Address
Dragarbrunnsgatan 72 A,
Uppsala
Uppsala Närakut is located near Uppsala station.
Questions many people ask
How much does the visit cost?
- The visit costs SEK 250. Högkostnadskort (healthcare high cost card)/frikort (free card) applies.
- There is no cost for children up to 20 years of age and pensioners over 85 years of age.
- Bring along a valid form of ID/passport, EU card or LMA card.
- Please pay using a credit/debit card. There is also the option to pay via invoice.
Non-EU patients:
- Doctor visit at the local emergency clinic: SEK 1,900
- Doctor visit at the orthopaedic emergency clinic: SEK 2,670
- Nurse visit: SEK 640
Asylum seekers:
- Bring along a physical LMA card
- Nurse visit: SEK 25
- Doctor visit: SEK 50
How long do I need to wait?
We understand that an emergency visit may feel stressful and that it is difficult to wait and not know for certain when it will be your turn. Unfortunately, we are unable to say how long the wait will be, but we will do all we can to take good care of you. We continuously prioritise our patients and the most acute cases and injuries always receive help first.
Can I call you?
Unfortunately, you cannot phone the local emergency clinic for healthcare advice or to book an appointment. For healthcare advice and recommendations about where to seek care, please call 1177. For life threatening conditions, phone 112.
Can I book an appointment?
At the local emergency care clinic, we take drop-in patients and continuously prioritise so that those who are most ill receive help first.
There are exceptions to this to help avoid the spread of disease. Those who have respiratory problems can book an appointment to see the nurse at Uppsala Närakut via 1177.se. New appointments are released on an ongoing basis. Adults and children from the age of 13 can book their own appointment using their own BankID or Freja eID Plus. Children can be booked with the help of a parent or guardian.
Do the following to book an appointment, change an appointment or cancel an appointment:
- Search for Uppsala Närakut Aleris at 1177.se.
- Choose Uppsala Närakut Aleris from the list.
- Under the heading “Our e-services” you can see what e-services Uppsala Närakut Aleris offers. Click on the text for what you want to do to login. For example, you can book an appointment or cancel an appointment the same day.
You can also come to the local emergency clinic during our ordinary drop-in hours.
1177 referred me to the local emergency clinic why wasn’t I able to see a doctor?
1177 makes an initial assessment via telephone. When you come to the local emergency clinic a new assessment of your condition will always be done on site. This is done so that we can take care of those the most acutely ill and injured patients first.
Sometimes we decide that doctors or nurses are not urgently needed. You may be asked to contact your local GP instead.
Why won’t you listen to all of my problems?
All patients have the right to be listened to at a healthcare appointment, but sometimes we must prioritise different symptoms as we, at the local emergency clinic, can only take care of acute illnesses and injuries.
Can I bring a relative along to the appointment?
No, you may only attend the appointment yourself. This is both due to a lack of space and to reduce the risk of disease from spreading. Healthcare attendants are, of course, welcome and children under 18 years of age may have a parent or guardian with them.
Can I get help from an interpreter?
Yes, we can provide an interpreter if needed. This is something we take care of on site at the local emergency clinic.
I have a question about an invoice.
If you have a question about your invoice, then you can leave a message on an answering machine by calling 018-611 79 92 and we will get back to you.
Responsible manager
Maria Carles
About the page
Last updated: 01-03-2023
Person responsible:
Maria Carles, Operations Manager
maria.carles@aleris.se
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